Onboarding is a process designed to move people along a path from visiting a church, to becoming a regular attender, helping a seeker become a believer, joining a small group, serving in a volunteer ministry, giving regularly, becoming a member and eventually, a leader in the church.

Onboarding is dependent upon our Follow-Up (Tickler) system included in SeekerWorks.NET™, that schedules steps to be taken by the person most appropriate to do so when the Paths are triggered. A Tickler is defined as:

"a device for jogging the memory, specifically: a file that serves as a reminder and is arranged to bring matters to a timely attention"

In this case, the 'file' is a database-driven set of programmed functions that notify the appropriate person when something happens they want to know about, or need to follow up on.

Follow-Ups (Ticklers) Triggered From The Portal  (skip ahead, if desired):

Follow-Ups (Ticklers) are created automatically when a logged-in user clicks on a related button using the {subdomain}.SeekerWorks.org™ Attendee portal.

• For example, the 'About' Sub Menu option on the 'Home' screen can have a drop-down list of all of the Ministries for your organization. Each one can be linked to a path that is used when a person wants to know more about that ministry, such as the Check Out The ACME Ministry! screen:
  
  
  

  This screen is an example of a ministry for Community Church of Cartoonville, which shows the (Request More Info About This Ministry) button at the top of that screen. When clicked, the 'Info- Student Ministry' path is triggered and a tickler is sent to George Jetson, who is the director of the ACME Ministry, linked to the name/email address of the person who clicked the button.

• The 'Care' Sub Menu option on the 'Home' screen can have a drop-down list of all of the ways you care for people connected to your organization. One of those could be linked to a path that is used when a person requests Pastoral Care, such as the Pastoral Care Information screen: